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Terdapat sesetengah situasi dimana ketika memasang perisian VMware Workstation tiba-tiba skrin blank sahaja. Tunggu beberapa lama juga tidak ada apa-apa yang berlaku. Contoh seperti gambar dibawah:
Untuk mengatasi masalah ini, pihak VMware telah menyediakan penyelesaian berikut:
To resolve this issue, you must replace certain files with the original version.
Note: The steps in this article modify the Windows registry. Before making any registry modifications, ensure that you have a current and valid backup of the registry and the virtual machine. For more information on backing up and restoring the registry, see the Microsoft article 136393.
To replace the files:
Open a command prompt. For more information, see Opening a command or shell prompt (1003892).
Run these commands to re-register the necessary files and details:
If VMware Workstation is installed on a 32-bit version of Windows:
regsvr32 jscript.dll
regsvr32 vbscript.dll
If VMware Workstation is installed on a 64-bit version of Windows:
cd C:\windows\syswow64
regsvr32 C:\windows\system32\jscript.dll
regsvr32 C:\windows\system32\vbscript.dll
Restart Windows.
If these steps do not resolve the issue, edit the registry and enable ACTIVEX display:
Click Start > Run, type regedit, and click OK.
The Registry Editor window opens.
Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0.
Right-click 1200 and click Modify.
In the Value field, enter 0 or 1 and click OK.
Quit the Registry Editor.
If changing the value to 0 or 1 fails to resolve the issue, browse to:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\
In these locations, there are zones from 0,1,2,3, and 4. If you find a folder which has special characters in the name, delete the folder and then try installing.
Rujukan:
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1027986
Perisian Troubleshoot Windows
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